Category: customer service

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How to get good customer service

If you know me, you know that I value the following: Rules Common sense Good customer service I found myself at the intersection of those 3 things when I tried to return an air...

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I’m currently waiting patiently at Verizon trying to get the phone numbers off my mom’s old feature phone. It’s been over 40 minutes, and I just know that once it’s my turn they will...